The Toolbar

In the upper right corner of Disco, you find a toolbar that is accessible from any view in Disco (see Figure 1).

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Figure 1: Toolbar in the upper right corner of Disco.

The toolbar gives you quick access to the following elements:

Help (1)
Clicking on the lifebelt symbol brings up the sticky notes again that were shown the first time you started Disco (see Helpful Sticky Notes).
Feedback (2)
The feedback button allows you to send in-app feedback right from within Disco (see Bug Reports and Feedback).
License (3)
The badge above your email address shows your current Disco license. You can click on the license badge to get more information or update your license (see Your Disco License).
Email address (4)
The email address with which you have registered Disco serves as your Fluxicon ID. You can click on the email address to change it (see Changing Your Email Address).
Control center (5)
Click on the DISCO logo to go to The Control Center for the software version history, for your system benchmark, for increasing your main memory in Disco, and for changing your hard disk or your workspace location.

Helpful Sticky Notes

When you started Disco the first time, you probably noted the yellow sticky notes that introduced you to the key elements in the application in every view (see Figure 2). They serve as a quick introduction and orientation help while you are exploring the functionality of Disco.

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Figure 2: You can bring the sticky notes back by clicking on the lifebelt symbol in the toolbar.

If you are lost at a later point in time, you can bring back these sticky notes anytime by clicking on the lifebelt symbol in the toolbar, see (1) in Figure 1. You can make them disappear again clicking on the lifebelt symbol again or by clicking anywhere else in the Disco application screen.

Bug Reports and Feedback

The feedback button in the toolbar, see (2) in Figure 1, brings up a pop-over as shown in Figure 3, which allows you quickly drop some notes that will be sent right to the inbox of Disco’s developers.

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Figure 3: The feedback button sends your comments or improvement suggestions to us right from Disco.

Note

To use the in-app feedback, Disco needs to have an internet connection. If you are currently using Disco offline, you can refer to Bringing Disco Online to learn how you can connect Disco to the internet. If you keep using Disco offline, you can send your feedback to support@fluxicon.com.

We closely listen to what our users have to say about Disco and encourage you to send any feedback that comes to mind. For example, you can let us know about:

  • Bugs. If Disco is not working as expected based on your data set, please let us know about it so that we can fix it. When you have the checkbox Include diagnostic information enabled, we will receive some additional technical information along with your problem description. The diagnostic information includes technical details like error messages, computer program stack traces, etc. It does not contain any of the actual data that you are analyzing in Disco.
  • Improvements. For example, do you find yourself repeating a certain task in multiple steps all the time and you feel there would be a better way? We would love to hear from you and many suggestions have already found their way into Disco.
  • Something that is not clear to you. Our goal is to make Disco as simple to use as possible to allow you to focus on your work and your analysis. If something is not clear, tell us and we will explain. This also helps us to improve the usability in the long term.
  • Additional functionality that you would find useful. We have many ideas about where we want to take Disco in the future, and getting your input will help us prioritize new functionality in the right way.
  • Things you like about Disco. Knowing what people value about Disco will help us to ensure that it stays that way.

Just know that there is nothing too small or insignificant that we would not want to hear about it!

Furthermore, when something goes wrong in Disco, you will see an error or warning dialog. This error dialog contains a button that lets you directly provide feedback on this problem, right when it occurs. Simply press the Report problem... button and add a short description of what happened (see Figure 4).

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Figure 4: Disco lets you report errors when they have occurred.

Also for the feedback that you provide from the error dialog, you can include diagnostic information that allows us to see the technical internals of Disco at the time of feedback. We recommend to include the diagnostic information, because it allows us to get a better idea of what may have caused the problem, and enables us to fix it faster and in a better way. But if you prefer not to send diagnostic information, you can always disable this option while still sending us your problem report from the text window.

After you have sent your feedback, Disco will bring you back to right where you left off, so your flow of work will not be interrupted.

Your Disco License

When you install Disco for the first time, you automatically get a demo license. So the badge above your email address in the upper right corner will say Demo. See Using the Demo License for how to work with Disco in demo mode. If you have another license, the license type will displayed accordingly.

When you click on the badge with your license type, see (3) in Figure 1, then you get an overview of the licensing terms and the license agreement that you accepted during the installation of Disco as shown in Figure 5 for the Enterprise license.

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Figure 5: When you click on the license badge in the toolbar, you get an overview of your license and the licensing terms.

In this license view, you have the following three options:

  • Use another license. Click this button if you have received a license code for another license that you want to activate. We have different license models to support different use cases. Contact us by filling out the form at http://fluxicon.com/disco/buy.php or send us an email via info@fluxicon.com to see which license is the best fit for your situation. If we already have provided a new license for you, then you can follow the instructions in Updating Your Disco License.
  • Refresh. Licenses are automatically downloaded from our server when you start Disco. If you license has been updated while you are running Disco, you can use the Refresh button to get the latest license.
  • OK. Clicking OK closes the license view.

Updating Your Disco License

If you have Disco connected to the internet, your new license will be downloaded automatically the next time you start Disco. If you have Disco running, you can click on your license badge - see (3) in Figure 1 - and then press the Refresh button to trigger the license update on your computer.

When you go back by pressing the OK button, your Disco license should be updated (you will see the new badge, for example an ’Evaluation’ or ‘Enterprise’ badge in the upper right corner above your email address).

Note

If you are using Disco offline, you can follow the instructions in Updating Your Disco License (Offline) to get your new license. See also Bringing Disco Online if you want to connect Disco to the internet to get automatic license updates in the future.

Updating Your Disco License (Offline)

To update your Disco license offline, please follow these steps:

Step 1
Click on the license badge (e.g., ‘Evaluation’ or ‘Demo’) above your email address in the upper right corner of Disco - see (3) in Figure 1.
Step 2
If you currently have a ‘Demo’ license, you can go to Step 3. Otherwise, click on the Use another license button (see Figure 5) and then go to Step 3.
Step 3
Click the Offline licensing... button in the yellow offline area (see screenshot in Figure 6).
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Figure 6: Click the Offline licensing... button.

Step 4
This will bring you to the ‘Offline registration’ screen shown in Figure 7. Keep Disco open, because you will come back to this screen in a moment (you can minimize it if you want).
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Figure 7: Keep this screen open (you will need the System ID in a moment).

Step 5
Now open your web browser at https://fluxicon.com/disco/offline/. You will see an offline registration page as shown in Figure 8, where you can type in your work email address and the System ID displayed in Disco at the ‘Offline registration’ screen (see Step 4). After filling in your email address and the System ID, press the Send registration key button.
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Figure 8: Type your email address and the System ID into the two fields at the https://fluxicon.com/disco/offline/ webpage and press the Send registration key button.

Step 6

You should now have received an email with the subject line ‘Your Disco registration key’. The email contains an attachment with the name DiscoRegistrationKey.dscreg (see Figure 9). This is your offline registration key. Save the DiscoRegistrationKey.dscreg file on your desktop (or somewhere else where you find it back easily).

If you are installing Disco in a complete offline environment, you can request the key from the browser at a different computer (where you do have internet access) and transfer the registration key with a memory stick to your Disco computer for activation.

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Figure 9: You will receive an email with your offline registration key. Save the attached key file to your computer.

Step 7
Go back to Disco and press the Load registration key button in the ‘Offline registration’ screen as shown in Figure 10. Then locate the DiscoRegistrationKey.dscreg file on your computer and press the Open button.
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Figure 10: Press the Load registration key button in Disco and select the DiscoRegistrationKey.dscreg file that you just saved.

Your Disco license is now updated (you will see the new badge, for example an ’Evaluation’ or ‘Enterprise’ badge in the upper right corner above your email address).

Changing Your Email Address

The email address that you used to register Disco is displayed in the toolbar, see (4) in Figure 1. When you click on your email address, the screen similar to the one in Figure 11 will be shown.

If you want to change your email address, you can click the Switch email address... button and re-register Disco with your new email address.

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Figure 11: When you click on your email address in the toolbar, you can change your Disco registration to another email address.

After you have clicked on the Switch email address... button, you get to a new screen, where you can enter the email address that you want to use within Disco in the future (see Figure 12).

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Figure 12: Provide the new email address that you want to use within Disco, press the Login button, and follow the instructions to complete your registration with the new email address.

After you have completed the registration, you should now see the new email address displayed in the upper right corner of Disco.

Note

An internet connection is required to change your email address in this way. If you are using Disco offline, you can follow the instructions in Changing Your Email Address (Offline) instead.

Changing Your Email Address (Offline)

To update your email address in Disco offline, please follow these steps:

Step 1
Click on the license badge (e.g., ‘Evaluation’ or ‘Demo’) above your email address in the upper right corner of Disco - see (3) in Figure 1.
Step 2
If you currently have a ‘Demo’ license, you can go to Step 3. Otherwise, click on the Use another license button (see Figure 5) and then go to Step 3.
Step 3
Click the Offline licensing... button in the yellow offline area (see screenshot in Figure 13).
_images/Updating-License-Offline.png

Figure 13: Click the Offline licensing... button.

Step 4
This will bring you to the ‘Offline registration’ screen shown in Figure 14. Keep Disco open, because you will come back to this screen in a moment (you can minimize it if you want).
_images/Updating-License-Offline-2.png

Figure 14: Keep this screen open (you will need the System ID in a moment).

Step 5
Now open your web browser at https://fluxicon.com/disco/offline/. You will see an offline registration page as shown in Figure 15, where you can type in your new email address and the System ID displayed in Disco at the ‘Offline registration’ screen (see Step 4). After filling in your email address and the System ID, press the Send registration key button.
_images/Updating-License-Offline-3.png

Figure 15: Type your new email address and the System ID into the two fields at the https://fluxicon.com/disco/offline/ webpage and press the Send registration key button.

Step 6

You should now have received an email with the subject line ‘Your Disco registration key’. The email contains an attachment with the name DiscoRegistrationKey.dscreg (see Figure 16). This is your offline registration key. Save the DiscoRegistrationKey.dscreg file on your desktop (or somewhere else where you find it back easily).

If you are installing Disco in a complete offline environment, you can request the key from the browser at a different computer (where you do have internet access) and transfer the registration key with a memory stick to your Disco computer for activation.

_images/Updating-License-Offline-4.png

Figure 16: You will receive an email with your offline registration key. Save the attached key file to your computer.

Step 7
Go back to Disco and press the Load registration key button in the ‘Offline registration’ screen as shown in Figure 17. Then locate the DiscoRegistrationKey.dscreg file on your computer and press the Open button.
_images/Updating-License-Offline-5.png

Figure 17: Press the Load registration key button in Disco and select the DiscoRegistrationKey.dscreg file that you just saved.

Your email address within Disco is now updated (you will see the new email address appear in the upper right corner of the application).